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Privacy and Security

Safeguarding Your Account Information

At Jilievo Casino, your privacy is paramount to us. We are committed to being the exclusive custodians of your personal information, upholding strict data protection standards. Be assured that Jilievo Casino will neither disclose, abandon, nor sell your details to third parties. When your data is no longer necessary for retention, it is securely destroyed in compliance with our data protection policy.

Account Registration and Management

Upon registering an account with us, your chosen username is final and cannot be altered. We encourage you to select a username that is both memorable and secure. The initial password provided is a temporary measure. We urge you to promptly change it upon your first login for enhanced security.

Bank Information Binding

Our platform allows the binding of up to five different bank cards to your account. However, each card must be in the same name as the account holder, and once registered, the name cannot be altered. It is crucial to remember this to ensure seamless financial transactions.

Ensuring Account Security

  1. Upon first access, please change the initial login password, set a unique fund password, and bind the bank account information necessary for deposits and withdrawals.
  2. Maintain the confidentiality of your login and fund password. Never entrust your account credentials to others under any circumstances. We also recommend regular security checks on your devices to prevent any unauthorized access due to viruses or trojan horses.

Password Recovery

In the event you forget your password, our online customer service team is available to assist you with a reset. Please ensure you provide the necessary information and never disclose your personal credentials to unverified parties.

Committed to Your Privacy

At Jilievo Casino, we are unwavering in our commitment to protect your personal information and ensure the integrity of your account. We continually update our security measures to provide a safe and private gaming experience. If you have any concerns or require assistance, our customer support team is ready to assist you 24/7.

It’s crucial to remember that the security of your account also relies on your vigilance. Regularly updating passwords and keeping sensitive information confidential are best practices we strongly advocate for all our patrons.

For further information or assistance, please do not hesitate to reach out to our dedicated support team.

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